Your primary work location will be the HPS Birmingham office, located at Selecta Avenue, Unit 5 Coleman Building, Great Barr, B44 9EH, where you will be required to work on-site 5 days a week. After a two-month review, the role may transition to a hybrid arrangement, allowing you to work from home for 2 days and from the office for 3 days each week.
Within this role you will be working with the Seasonal Turnaround Services Division.
You will also have a keen eye for detail and can work to deadlines. You will be able to work flexibly, and you will have excellent organisational and communication skills allowing you to operate as part of a team.
You will be comfortable balancing a variety of tasks, which will include answering enquiries from clients and colleagues; maintaining records, databases and systems; handling various tasks in the STS department.
GENERAL RESPONSIBILITIES:
● Office Support – Answering telephone calls and dealing with customer enquiries via email.
● Data Management – Maintaining department records, data filing and ensuring effective reporting for KPIs.
● Finance Administration – Processing job sheets and invoicing. Processing timesheets and payroll assistance.
● Basic fleet administration including tracking of services and repairs.
● External Support - Drafting and mailing customer correspondence, preparing documents & maintaining client rapport.
● Internal Support - Supporting senior leadership and completing ad-hoc tasks for other departments when required.
You will also be entitled to some fantastic benefits which include;
● Eye care voucher
● 25 days of holiday/year (aside from the usual 8 Bank Holidays)
● Workplace Pension (if eligible)
● Possibility to Work From Home after the initial 2 months
● WFM equipment allowance
● Free parking, if driving to the office
● Hot chocolate, coffee in the office kitchen + a young, vibrant an fun HPS team
At HPS as a Business Administrator Apprentice you will be working towards the Business Administration Level 3 apprenticeship over the duration of 18 months.
Desired Skills
- Good verbal and written communication skills - Competent user of Microsoft Office, particularly Word, Excel, and Outlook - Ability to work on your own initiative
Personal qualities
- You will be well organised and able to prioritise multiple tasks
- Be able to problem solve and be self-reliable
- Friendly and able to work collaboratively
- A keen eye for detail and the ability to work to deadlines
Qualifications required
No qualifications required, but experience with an administrative role is desired, but not essential!
Future prospects
Following the apprenticeship, there is the possibility for a permanent role with HPS, alongside ongoing training and development.
Training to be delivered
Business Administrator Apprenticeship Level 3
Functional Skills in Maths and English
Our mission is to deliver services that feel different from the norm, through a clear focus on the people for whom the buildings are built.
Employer
HPS Services FM Ltd - Birmingham
Visit employer websiteAddress
Unit 5 Selecta Ave
West Midlands
Birmingham
B44 9EH
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