Could this apprenticeship be for you?
If you meet most of these responsibilities as part of your existing role, or if you could be supported to meet these responsibilities during your apprenticeship, you could be suitable for this programme.
- Responsible for managing a team of at least 2 people on a regular basis?
- Required to plan, organise & manage the rotation of staff?
- Required to support the development of your team and the individuals within it?
- Required to monitor customer service and deal with complaints?
- Required to report and feedback to your general manager about issues, performance & events?
- Required to monitor budgets and finances in your role?
- Required to manage and support sales targets in your role?
- Accountable for the day-to-day running of your facility?
The modules
- Personal Development
- Front Line People Management (Leading a Leisure Operations Team)
- Front Line People Management (Managing Performance)
- Front Line People Management (Recruitment)
- Customer Service
- Leisure Facility Management
- Business Support (IT)
- Financial Responsibility
- Legal and Compliance
- Manage a Project (Planning)
- Manage a Project (Implementing and Evaluating)