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Trade Supplier

Level 2 apprenticeship

 


Trade Suppliers play a vital role in ensuring an efficient flow of goods and service between manufacturers and their skills trade customer base, with Team Members developing great knowledge of the products they sell.

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Could this apprenticeship be for you?

If you meet most of these responsibilities as part of your existing role, or if you could be supported to meet these responsibilities during your apprenticeship, you could be suitable for this programme.

 

  • Do you work with a recognised Trade Supplier operation rather than a recognised Retail operation?
  • Able to communicate with both internal and external customers in order to promote your organisation’s service offer?
  • Can identify and offer associated products and services to customers that complement their initial request?
  • Do you use a range of systems, equipment and technology to carry out your role?
  • Can demonstrate negotiation skills during customer interactions?
  • Required to describe and offer product and service options to meet the identified needs of your customers?
  • Do you use a range of stock control systems and understand why one might be preferred over another e.g. computerised or manual?

 

The modules

  • Personal Development
  • The Organisation
  • Specialist Trade Customer Profile
  • Trade Counter and Telesales Services
  • Principles of Warehousing and Stock Control
  • Legislative Responsibilities
  • Personal Responsibilities and Performance
  • Appropriate Technologies
  • Environmental Impact
  • Career Development

Key information

Who is it for?

For those who operate in a small warehouse and trade counter, which is visited regularly by professional trade customers.

Blended delivery

1-1 facilitated learning sessions with Lifetime Learning Coach, face-to-face and remote teaching, and self study via online learning platform - Aptem.

End point assessment

1 hour test including multiple choice and short answer questions, 3 hour workplace observation, and Professional discussion.

Duration

13 months + end point assessment

Start learning

Please note, you'll need to be employed to learn on one of our apprenticeships, and your manager will need to authorise this (as it's your company who pay for the programme!) so please ensure you have their consent to enrol before you proceed.

If you're interested in this programme for your team, click here to contact us.